About Us

We are a fast-paced personal injury law firm focused on delivering strong client service from the very first interaction. We are looking for a Legal Intake Specialist who can manage new client inquiries, gather critical information, and help set cases up for success.

Position Overview

The Legal Intake Specialist is responsible for handling new client intake and onboarding. This role requires strong communication skills, attention to detail, and the ability to manage multiple potential client matters at once.

Key Responsibilities

Conduct initial client calls and gather relevant case information
Collect and organize client documentation
Open new client files in the case management system
Send letters of representation and request police reports and records
Ensure all intake documentation is complete and accurate
Communicate with clients to guide them through the intake process
Coordinate with internal teams to transition cases smoothly
Manage multiple intakes while meeting deadlines

Qualifications

Prior law firm or personal injury experience preferred but not required
Experience with Smart Advocate or similar case management software preferred but not required
Strong customer service and phone communication skills
Excellent written and verbal communication skills
High attention to detail and accuracy
Ability to multitask in a fast-paced environment
Strong organizational and prioritization skills

Preferred

Bilingual (Spanish) is a plus

Why Join Us

Fast-paced environment with consistent workflow
Opportunity to develop client-facing and legal intake skills
Important role as the first point of contact for new clients

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Free parking
Health savings account
Opportunities for advancement
Paid sick time
Paid time off

Work Location: In person

The Law Offices of J. Chrisp

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Legal Intake Specialist