Modern Family Law, a boutique law firm which specializes in Family Law, is looking for a compassionate, innovative, and organized People & Culture Specialist - Onboarding & Offboarding to work remotely near one of our office locations. Modern Family Law offers dynamic compensation, a wide array of benefit selections, and a culture built on family.
This role serves as the primary owner and coordinator of onboarding and offboarding processes across the Firm and is responsible for supporting a consistent, organized, and professional employee transition experience throughout the employee lifecycle. This position partners closely with People & Culture Leadership, IT, Payroll, Operations, and Firm leadership to support onboarding readiness, employee transitions, process improvement, and operational consistency across a growing multi-state organization.
The ideal candidate is highly organized, detail-oriented, proactive, and able to exercise sound judgment while managing multiple priorities in a fast-paced environment. This role requires strong communication, professionalism, follow-through, and the ability to balance employee interaction with operational execution.
To be successful in this role, the incumbent in this position would be expected to do the following:
- Own and coordinate onboarding processes from offer acceptance through the first 90 days of employment
- Serve as a primary point of contact for new hires throughout onboarding and orientation processes and help support a welcoming and organized onboarding experience
- Coordinate onboarding schedules, orientation sessions, onboarding documentation, and first-day logistics across departments
- Partner with Learning & Development, IT, Operations, Payroll, and leadership teams to ensure timely onboarding readiness, including system access, equipment coordination, and onboarding support
- Coordinate and manage offboarding processes from notice through final separation, including offboarding documentation, system access removal, and equipment return coordination
- Conduct and track exit interviews and stay interviews, identify trends, and support continuous improvement efforts related to onboarding and offboarding processes
- Develop, maintain, and improve onboarding and offboarding SOPs, workflows, process documentation, tracking tools, and related resources to support consistency and scalability
- Maintain organized onboarding and offboarding records, dashboards, tracking tools, and reporting visibility
- Identify process gaps and recommend practical process improvements to support efficiency, consistency, and operational effectiveness
- Assist with coordination and documentation related to internal employee transitions, organizational changes, and People & Culture initiatives
- Assist in the development, coordination, and maintenance of onboarding related training materials, resources, and process documentation
- Partner with People & Culture Leadership and cross-functional teams to support onboarding, offboarding, and employee transition processes effectively and consistently
- Exercise sound judgment in managing routine onboarding and offboarding matters while partnering with People & Culture Leadership on matters involving policy interpretation, compliance concerns, or elevated employee relations risk
- Maintain professionalism, discretion, and confidentiality when handling sensitive employee information and documentation
- Perform other duties, responsibilities, and related assignments as directed by People & Culture Leadership to support departmental and organizational needs
Requirements
- As our culture is remote-first, all employees are expected to have the capability to work from home with a reliable internet connection and a workstation that supports productive work during normal business hours
- A high school diploma or equivalent is required, along with at least four (4) years of experience in onboarding, offboarding, employee experience, HR coordination, People Operations, or a closely related field
- A bachelor's degree in Business, Human Resources, Psychology, Humanities, or a related field is preferred
- Experience coordinating and managing onboarding and offboarding processes across multiple stakeholders
- Experience working in a legal, professional services, and/or rapidly growing multi-state organization is preferred
- Strong working knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, Adobe, and Zoom, as well as experience working with HRIS platforms, onboarding systems, electronic personnel records, or similar systems
- Demonstrated attention to detail, organization, and follow-through
- Ability to manage multiple priorities, deadlines, and cross-functional coordination in a fast-paced environment
- Strong written and verbal communication skills
Skills and Competencies:
- Ability to communicate professionally and interact effectively with employees, managers, leadership, attorneys, support staff, and external partners
- Ability to be a proactive self-starter who can operate independently while managing multiple priorities and deadlines
- Demonstrated attention to detail, reliability, organization, and follow- through
- Strong customer service and relationship-building skills with the ability to support a professional and organized onboarding and offboarding experience
- Ability to maintain professionalism, discretion, and confidentiality when handling sensitive employee information and documentation
- Ability to identify process gaps and recommend practical solutions to improve efficiency, consistency, and operational effectiveness
- Flexibility and ability to respond positively to shifting priorities and business needs
- Ability to work under pressure and manage competing priorities while maintaining accuracy and professionalism
- Ability to work in a primarily computer-based environment, including extended periods of sitting, screen time, typing, and use of standard office equipment
- Ability to occasionally lift and move office equipment or materials weighing up to 10 pounds
- Ability to work occasional evenings or adjusted hours as needed to support onboarding, offboarding, or time-sensitive operational needs
Benefits
Mandatory Notices for Applicants:
ADA Compliance: Candidates must be able to perform the role's duties with or without reasonable accommodations. Requests for accommodations should be made to the Director of People Operations in advance.
Compensation and Benefits: Salary Range for California/Washington: $85,000-$105,000. This range is a reasonably reliable estimate of the base salary that this role is expected to receive. Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law.
Comprehensive benefits package includes health insurance, HSA/FSA options, short-term and long-term disability, dental and vision care, life insurance, 401(k), vacation, sick time, and access to an employee assistance program. Additional voluntary benefits include accident insurance, life insurance, disability insurance, critical illness insurance, long-term care insurance, and pet insurance. Commuter and transit benefits may be available in some locations.
Pursuant to the local Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Modern Family Law is committed to diversity and inclusion in the workplace. Individuals seeking employment at MFL are considered without regard to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, disability, veteran status, or genetic information, among other protected bases.
